The focus of work

According to Porter O’Gradey and Malloch (2015), “In the twentieth century the focus of work was on performing the right processes. In the twenty-first-century the focus is on obtaining the right outcomes” (p. 4). The purpose of using evidence to guide practice is to promote positive outcomes. How do you see yourself as a change agent guiding others to move from a process focus to an outcomes focus? Discuss this in relationship to your area of concentration – practice and/or education. Elaborate the rationale behind the change from process to outcomes.